A very long day…
We have just become the latest Arboricultural Association Approved Contractor (AAAC). Needless to say we are all very proud and pleased to have got through the rigorous audit.
The AAAC scheme is unique in that it not only takes into account the usual Health & Safety benchmarking you would find with CHAS or the customer satisfaction benchmarking you would find with Trust Mark, but it covers in depth, the carrying out of tree work to a very high standard. The assessment also checks that a range of recently completed works have been carried out to British Standards and that we are following industry best practice. The whole process really drills down into how we carry out our procedures and act on our policies.
The whole day was a very intense, nail biting experience but not too daunting as our assessor, although he had an amazing poker face, he was at the same time calming and down to earth and said some very positive comments in his report,”Overall a very nice business, with very nice people, delivering a high quality service to its clients in a compliant and competent manner” Paul Smith, scheme manager for the Arboricultural Association.
We are absolutely thrilled and would just like to say well done to all our amazing team, service partners and supporters who have helped us along the way, we couldn’t have done it with out you.